You’ve got a great product, and you’re selling it on the most popular e-commerce platform in the world. But Amazon has very high expectations for their FBA members, and if you don’t meet them, you may find yourself with customer complaints and possibly even your seller privileges revoked.
To avoid running into any problems with your FBA shipments, take a look at the top 10 mistakes sellers make when shipping their inventory to Amazon if you planning to sell on amazon zonbase.com has all the tools to get started.
1. Not including an invoice or packing slip
Including an invoice or packing slip inside every box is a requirement for FBA sellers. Doing so ensures that Amazon can correctly identify each item and enable buyers to return items to the correct shipping address if necessary. If you use Shopify, BigCommerce, Volusion, or any other online e-commerce platform, generating and printing packing slips is quick and easy.
2. Sending damaged goods
Amazon will reject shipments of damaged goods, whether they arrive damaged or are damaged while being processed by Amazon employees. Check your shipment for any damage before sending it to Amazon fulfillment centers — if something’s wrong with your shipment, you want to know about it before Amazon does!
3. Sending prohibited merchandise
Amazon restricts some products from being sold got to keep an eye on it.
4. Sending defective products to Amazon FBA fulfillment centers
As an FBA seller, your online reputation is essential to your success. If you fail to deliver a quality product or deliver the wrong product, this can cost you. Every Amazon seller wants to have a reputation for reliability, and the FBA process is essential to achieving that goal.
5. Failure to label products correctly
The labeling process is one of the most important steps in shipping products. When you are filling orders, it’s essential that you label shipments properly before sending them to Amazon’s fulfillment centers. If you fail to do this, it will create delays in order processing — not just for your customers but for other customers as well.
6. Packaging items incorrectly
One of the most common mistakes made by sellers is using the wrong packaging materials. This can lead to damaged goods, which results in customer complaints and negative reviews on your product listing pages and store page. In addition, incorrect packaging can also lead to problems during international shipping, which can cause shipments to be held up or even returned at customs checkpoints in foreign countries.
8. Verify that your product is eligible for FBA
Most products are eligible for the FBA service, but certain products aren’t allowed. Amazon maintains a list of restricted products that is updated regularly. Before sending your inventory to an Amazon warehouse, check this list to make sure your products are allowed.
9. Avoid creating duplicate listings
Even if it’s unintentional, duplicating a product listing on Amazon can cause major problems for sellers. This can lead to customers ordering multiple units of the same product or even lost sales because one of the listings isn’t visible to shoppers. Use an inventory management system like SellerActive to consolidate your listings and avoid such problems. This also helps you create a better experience for your customers by allowing them to see all of your offers in one place.
10. Don’t ship FBA orders with non-FBA orders in the same box
Amazon will charge you extra fees if they need to separate orders that don’t belong together in the same box. Make sure you don’t ship any FBM items in with your FBA orders, as once they are shipped
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