November 8, 2024

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AMD’s Radeon 20.2.2 drivers squash pesky black screen bugs and other community complaints

Navi was worth the wait, but it’s still been a rollercoaster few weeks for AMD’s Radeon graphics division.

First, the company’s latest graphics card suffered from a disjointed launch that made some Radeon RX 5600 XT models much faster than others. Then Asus tried blaming the high temperatures of its ROG Strix 5700 series graphics cards on AMD’s guidelines, and to make matters worse, Hardware Unboxed and AdoredTV delivered scathing critiques on the state of Radeon driver stability, prompted by a recent flood of user complaints on social media.  

On the plus side, Asus walked back its claims after they received media attention, while the Sapphire Pulse Radeon RX 5600 XT kicks ass at a great price. And today, AMD’s releasing a new Radeon Software Adrenalin 2020 Edition 20.2.2 driver, “which was developed to address a number of issues reported by the community,” according to an AMD representative.

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AMD’s Radeon Software Adrenalin 2020 Edition dashboard.

One of the most common complaints with Radeon drivers—though these issues aren’t universal, and we haven’t experienced any of them here—surround black screen bugs that require you to reset your computer. AMD’s Adrenalin 2020 Edition 20.2.2 release notes contain not one, not two, but five fixes related to black screen bugs, as well as patches for issues related to the responsiveness of fan speeds ramping up, the Metrics overlay reporting lower-than-expected GPU clock speeds, HDR wonkiness, screen flickering when the Radeon Overlay is summoned, problems with Chrome and various games, and a whole lot more. (You can find the full list of fixed issues at the bottom of this article.)

Not everything is fixed, however. Known issues remaining include the Enhanced Sync feature triggering black screens in some situations, some games suffering from intermittent stutter on Navi GPUs or while running alongside video capture software, and a handful of others. Nor is AMD promising that those pesky black screens are gone for good—though it promises to keep an eye out for causes.

“Although Radeon Software Adrenalin 2020 Edition 20.2.2 resolves many black screen issues, AMD is aware that some users may still experience black screen or system hang issues during extended periods of gameplay,” the release notes state. “AMD will continue to monitor and investigate reports of these issues closely.”

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It’s great to see AMD (finally) responding to the community’s driver concerns. While Radeon Software’s taken tremendous strides forward over the last few years, rivaling the superb quality of Nvidia’s GeForce offerings, software stability has been an ongoing concern for AMD for a long time—and one that caused many users to vow off Radeon in favor of GeForce during the troublesome Catalyst era. Nipping this in the bud needs to happen fast, especially with AMD graphics cards such as the Radeon RX 5700 and 5700 XT delivering performance good enough to earn the nod as some of our favorite graphics cards.

That said, it’s a bummer that it took intense press spotlight to spur AMD into action. These issues aren’t new—only the media attention is. Squashing bugs isn’t easy, and these fixes have probably been in the works for a while, but AMD sure managed to move with haste this week. “We will continue to work closely with the community to address any unresolved issues and deliver the best possible experiences for Radeon gamers,” a company representative told PCWorld.

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